Conditions of Activities, Cancellation and Return

It is established that the cancellation of the activity on the part of the dive center Scuba Elx due to weather conditions it is possible, as safety is our commitment and main goal. In such a case you may change the date or accumulate the amount as a credit in your account. Scuba Elx inform you if the weather is unfavorable for its activity, regardless of the reason for the same.

In the event that the booking is made online, THE CLIENT shall make a deposit of 100% of the total amount of the place/s that book.

In the event of cancellation by the customer, Scuba Elx be able to change the date, to accumulate the amount advanced as credit on your account or refund you 100% of the deposit if the cancellation is made noted by email (by reservas@scubaelx.com) 24 hours before the start of the activity.

In the event of cancellation within 24 hours of the start of the activity, or the no-show on the day and time of the activity will be cancelled their booking and will not be entitled to refund any of the amount advanced.

In case of more than 6 months without diving, Scuba Elx recommend that you perform an activity of refreshing diving techniques with us or in any other center. In the event you do not want to perform the activity of soda, booking a dive boat and the dive guide you decide to cancel your immersion on the grounds of deficiency in their techniques, Scuba Elx be charged 100% of the price of the dive.

In the case of reservation of any service (diving scuba diving, scuba diving or snorkeling trip), if the customer decides not to do the activity once started, suspended, or abandon it for any reason, there will be no refund of the amount paid, given that the dive center has placed all the facilities and services for the realization of the activity.

For the case of reservations of two dives on the same day, in the event that after the first dive, the diver chooses not to perform the second dive reserved, will BE CHARGED 100% of the amount of the reserve with the exception of cases of health that involve medical assistance.

The policy on cancellations in the diving courses is the following:

If the student is doing a scuba diving course has redeemed the theoretical part online or has made theoretical face-to-face, but does not continue with the course, the student shall bear the cost of the digital product exchanged or cost of the kit’s manual and theoretical lessons received. In the event that the student has also done some practice, a swimming pool or in the sea, this shall assume in addition to the cost of the tasks.

The Dive Center reserves the right to cancel a reservation for any of the services in the event that does not meet a minimum of four clients.

The medical certificate is mandatory to perform any diving course and for dives within the marine reserve of Tabarca Island. The diver is responsible for  have been subjected, within the preceding two years, the mandatory medical examination performed by a doctor specialist in underwater activities, in accordance with the provisions of the Decree 44/2015, of 10 April, the Council, amendments to the Decree 10/2003, of February 4, approving the Regulation governing the Diving Centers of the Valencian Community.

 

Decalogue. Good general practices for the conduct of all the underwater activities.

1, The Diver’s Guide to the immersion will assess the weather conditions and the state of the sea before the dive, and does not force its realization if the conditions are not suitable.

2nd Practice habitually exercises, basic safety, and domain of the computer with your partner in a maximum of three meters, before the dive. Practice your buoyancy control in spaces of reduced impact.

3rd, be careful with your flutter, and contacts with the environment. Do not hit, move or raise animals or substrate, in the event of leave it as it was. If you can not avoid and touch the bottom, not aletees to retrieve the buoyancy uses your vest for balance.

4th do Not damage living beings, including to disturb, hold, collect, cut, split, kill, and any other form of action harmful to any order. Do not capture or remove plants, marine organisms or their remains (shells, shells, etc) or archaeological remains.

5th Extreme care in grottos, caves, interior of ships sunk or under a roof, whether it is real or virtual, avoid them if you are not trained.

6º do Not feed the marine fauna.

7th Prevents and fight actively against the pollution of the environment.

8th Respects to other users of the sea.

9 Uses only the buoys mooring.

10th Seeks to environmental quality, choose small groups and places that are not overcrowded.

 

Decalogue of recreational diving responsible in the marine reserve of Tabarca Island.

1 Documéntate and learn about the characteristics of the marine reserve of visits. Do not use light bulbs in grottos, caves, interior of ships sunk or under a roof, where the flora and fauna could be affected.

2nd Pays special attention to the presentation (briefing) Diver’s Guide. The diver, you can and should require the Diver Guide that is applied in the completion of the presentation (briefing) and that at all times you remain attentive during the TEST, to certify to the same, during the immersion to implement and enforce the criteria of recreational diving responsible.

3rd During the dive controls, and group your team for safety and to prevent damage by impact or dragging.

4th If you’re fishing gear don’t come any closer. For your safety and out of respect for the work of artisanal fishermen.

5th If you find yourself with material scientist you never go near or handling it. Are engaged in scientific work for the conservation and improvement of our seas.

6th If you see trash, reports to the manager of the dive, the dive center or at the Service of Monitoring of the marine reserve. They will tell you how to act.

7 As a general rule, do not act on any unknown object. If you interpret that may be harmful or illegal, report it to the manager of the dive, the dive center or at the Service of Monitoring of the marine reserve.

8 it Is necessary to take special care not to hit with the fins or the diving equipment corals, gorgonians and sponges. These latter organisms are filter feeders extremely sensitive to the deposition of sediments.

9th As responsible of the dive, the Diver’s Guide must inform the Monitoring Service of the Marine Reserve of any condition/damage that voluntarily or involuntarily has produced some of the components of your group. Also informs of those changes attributable to other groups of diving (large accumulation of bubbles in the ceilings of caves or ledges, coral branches, games, etc

10 The Diver’s Guide and the center staff must maintain an exemplary attitude on and off the water. Keep in visual contact with all members of the group and will oversee the “responsible behavior” of the same.

 

The test dive required for recreational scuba diving responsible in the marine reserve of Tabarca Island.

With the clear intention of giving an example, all the sectors of the dive have participated, and developed a high standard of quality in the marine reserve of fishing interest. Divers in a marine reserve, to be more than ever watchers friendly. In order to have a correct behavior in the water, shall be made before the immersion test basic oriented to minimize our impact. This test consists of exercises that we should all have been done in any of the core courses of the schools and certification bodies. This test shall always be carried out according to the following methodology.

Exercises to perform

1 Check the pressure. On the surface, to check the pressure in the bottle by checking visually while breathing that the needle of the pressure gauge does not move (check bottle open and filters are not sealed).

2nd Emptying glasses and buoyancy. In neutral buoyancy, being able to empty the glasses. To make the sign of OK.

3º Removed the glasses and buoyancy. In neutral buoyancy, to be able to take off the goggles to make the sign of OK and put on emptying out the water of your interior. Repeat the signal of Ok.

4th Removing the regulator from your mouth and buoyancy. In neutral buoyancy, to be able to remove the regulator from your mouth, holding it with the hand and, without releasing it to make the sign of OK and putting the regulator. Repeat the signal of OK.

5th Test of the second stage of the emergency, and buoyancy. In neutral buoyancy, to be able to remove the regulator (first stage) of the mouth, holding it with the hand and, without releasing it, to be replaced by the regulator of emergency (2nd second stage) to make the sign of OK and putting the regulator. Repeat the signal of OK.

6th Share air and buoyancy. In neutral buoyancy, to be able to share air with octopus or alternative system with another companion. To make the sign of OK. This exercise can be done in navigation while keeping the height of three meters.